Returns & Exchanges

At Lucent Globe, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused products in their original packaging. Our goal is to ensure every piece you bring into your space is perfect for your lifestyle.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.

• 3.
  Pack and Ship

  Securely pack the items in their original boxes and drop off the package at any authorized carrier location within 7 days of receiving your label.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.